Return Policy | Android Auto

A customer who is a consumer within the meaning of the Consumer Protection Act shall have the right, without compensation or penalty and without giving any reason, to withdraw from the concluded contract for the purchase of goods by returning the goods within 14 (fourteen) working days from the date of receipt. Each product must be returned in a merchantable condition, there must be no wastage on buttons, panels or damage. Returned goods must be free from signs of use, original packaging must not be disturbed, torn or damaged. Each returned item must be accompanied by the following: warranty card, buyer's guide, item/product return form.

Reasons for Refusal to Return a Product/Article:

Goods that are altered, damaged, with signs of use.

Specialized equipment that was supplied with an order for the designated customer.

Customized orders:

Any order for an item/product that is not in stock and is requested by the customer, e.g.: multimedia, car accessory, heater, solar system.

Transport costs, additional charges upon payment and cash on delivery.

Goods not in their original packaging with missing parts, erased, tampered serial number, or warranty sticker.

Merchandise with an impaired merchantable appearance - scratches, smudges, wear, etc.

Products with a replaced operating system, or other interference with the software or hardware of the product.

Return of item/product:

If the customer wishes to return an item/product, it is necessary to:

-Send the device/artifact with accompanying documentation, resp: warranty card, customer's cancellation form.

-Transport costs for returning the item/product are at the customer's expense.

-Only the taxable value of the item is refunded.

-Funds on returned orders/orders will be refunded within 14 working days, subject to item/product return requirements.

Personal data protection:

• https://avto-navigaciq.com/ does not require registration to view and send orders.
• “S N Trading” EOOD, UIC 207267730, in its capacity as a Personal Data Administrator, receives personal data from the persons to whom they relate.
• “S N Trading” EOOD is a Personal Data Administrator established on the territory of the Republic of Bulgaria and processes personal data lawfully and in good faith in connection with the purposes of its activity - wholesale and retail trade and does not process them further in a manner incompatible with these purposes.
• The recipients or categories of recipients to whom personal data may be disclosed are the individuals to whom the data relate or other persons, if this is provided for in a regulatory act. Personal data provided by the user is not transferred to third parties for advertising and promotional purposes.
• By providing their personal data, the user automatically gives their explicit consent for them to be processed.
• Every individual has the right to access, by written request, personal data concerning him, as well as the right at any time to request from “SN Trading” EOOD to delete, correct or block his personal data, the processing of which does not meet the requirements of the LPDP.
• The user agrees that the personal data declared by him will be provided by https://avto-navigaciq.com/ to TBI Bank, in case he chooses the payment method “Payment order”.